At this point, roughly halfway through 2021, every IT practitioner should be embracing automation. We know that it allows us and our teams to meet the ever-increasing demands of the modern, cloud-native, digitally transformed enterprise. What’s less common is knowing how to take the next step: automating for others.

We all need to enable and empower developers and their applications to operate dynamically, providing needed IT resources on-demand. To do this, we must make tacit knowledge explicit by documenting institutional knowledge as code and then use that IKaC to abstract proprietary and protocol complexities away from the users of our automation. BlueCat’s Adaptive DNS is a great example and an excellent starting place…

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Chris Grundemann

Creative BizTech & TechBiz Consultant

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