What does it mean to go beyond smart hands? Number one, it means using real network engineers – and sending the same engineer to every site, not just finding the cheapest local resource. When you use a world-class network engineer you still get beautiful cabling, but you also get real-time on-site troubleshooting anytime it’s needed. Still, it’s not enough to just use smarter hands. We need to go beyond. That requires spending as much time as you can dedicated to pre-planning and pre-staging to ensure every detail is as right as possible before anyone or anything ever gets on site. Of course, rigid or inflexible planning can be almost as bad as no plan at all. The solution is a focus on internal and external communication throughout planning and execution – updating the approach as lessons are learned. When you combine real network engineers with careful planning and diligent communication, you get an agile and adaptable approach that goes beyond smart hands to provide consistent deployments every time. And it should all come at a flat global rate…

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Chris Grundemann

Creative BizTech & TechBiz Consultant

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